“Discovering the unexpected is more important than confirming the known.”
— George E. P. Box
Last time, we wrapped up all of the modifications necessary to add the new logging feature to all of the remaining REST API calls in the application. Now we just need to run everything through its paces to make sure that it all still works before we release another Update Set to those folks willing to test this thing out. For the purposes of this initial testing, I went ahead and requested a brand new PDI from the ServiceNow Developer Site. Then I installed the latest version of the SNH Data Table Widgets, mainly because it includes the snh-form-field package, which is a requirement of this app as well. Then I installed the Collaboration Store app, and then the Collaboration Store Globals. Once everything was installed, I ran the set-up process to create a new Host instance.
After entering all of the details on the initial screen, the next step was to enter the email verification code sent to the email address entered on the form.
Once the email address was verified, the set-up process completed and sent out the final notification to the operator.
With that out of the way, I could now return to the primary development instance and clean out all of the tables to get a fresh start, then register the instance as a Client of the new Host, which basically just repeats the steps above. Once that was done, I could attempt to publish an application, which should push that application, including its logo image, over to the new Host instance. As before, I selected the Simple Webhook application for this test.
I scrolled to the bottom of the page and selected the Publish to Collaboration Store Related Link. That launched the application publishing process, the progress of which could be monitored on the resulting pop-up dialog box.
So far, so good. Now we need to bounce back over to the new Host instance and make sure that everything arrived intact.
And there it is, complete with its logo image. Excellent. The next thing to do will be to attempt to install the shared application on the Host instance. That’s a fairly straightforward process as well, but if you look closely at the image above, you will see that there is no Install button. That’s a problem. Time to stop testing a do a little debugging. Well, that’s why we test these things. I’ll see if I can figure out what’s up with that and report on the solution next time out.
