“The first time you do a thing is always exciting.”
— Agatha Christie
I’ve never used Share before, but after completing the work on the Aggregate List Columns and bundling that work up with all of the other related projects and artifacts, I decided that I would go ahead and post the whole thing out there. I have always hesitated to throw stuff from here out there, mainly because most of the things that you will find on this site are not very well documented, at least not from the user’s perspective. But, I have considered doing it anyway on a number of occasions. I was pretty close to sharing the My Delegates Widget until I discovered that someone else had already beat me to it. I also thought about tossing out a number of other items such as the Dynamic Service Portal Breadcrumbs and the Service Portal Widget Help, but like quite a number of other things, those were just thoughts that never turned into any kind of action. This time, though, quite a number of things were all bundled together into a single Update Set, and I thought that maybe there just might be a thing or two buried in there somewhere that someone somewhere might find to be of value. We’ll see.
My other hesitation to posting this on Share was the fact that these are all Service Portal components, and ServiceNow has made it pretty clear that they would like to see folks abandon the Service Portal in favor of their latest approach to application development. While it may be true that the Service Portal is on the way out, it has been my experience that such transitions usually take some time to be fully realized, so there still may be an active Service Portal or two floating around out there for a while. Still, everyone always likes to jump on the new stuff, so the interest in Service Portal components is something that is bound to start dropping off over time. On the other hand, that actually serves as an argument for shoving it out there now, as waiting around would just mean even less relevance to the environment of the future.
Anyway, it’s done now. Share obviously has a much broader reach than this little blog, so it will be interesting to see if anyone happens to come across it out there with all of the other artifacts on the site. I did take a quick peek this morning, and it does look like a couple of brave souls have already hit the download button, but I don’t see any feedback posted as yet. That will probably take a little more time. Who knows; if it all works out, maybe one day I will throw something else out there. Only time will tell.
Jonny says:
Do you have a link to an article / Blogpost underlining that Serviceportal is on its way out? What is the successor for it’s functions?
snhackery says:
This is an older post, and I am sure there are others, but there is a little bit of information here:
https://community.servicenow.com/community?id=community_question&sys_id=1a4b3ddc1b6abc10cd3b33bc1d4bcb52